Shipping Policy

Shipping Policy

Processing Time
Orders are normally processed and shipped within 48 business hours. Please note that weekends and holidays are not considered business days.

Shipping Time
Once your order has been shipped, standard shipping typically takes 5–7 business days. These delivery times are estimates and are not guaranteed. Packages may arrive sooner or may take longer depending on the shipping carrier, destination, weather, holidays, or other circumstances outside of our control.

Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order. Frozzle is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. We are unable to issue a refund for orders that are returned, undeliverable, or delivered to the wrong address due to incorrect information entered at checkout.

If a package is returned to us because of an incorrect or incomplete shipping address, we can arrange to have the package shipped back to you. The customer will be responsible for all additional shipping costs.

Priority Shipping
Need your order sooner? Priority shipping may be available upon request. Please email us (frozzle.us@gmail.com ) before placing your order so we can discuss available options. Additional shipping charges will apply based on your location and how quickly you need your order.

For any shipping questions, please contact us before placing your order.

Local Pickup

Local pickup is available at our Los Angeles location. Select "Local Pickup" at checkout and we'll notify you when your order is ready.

International Shipping

We currently do not ship outside of the United States.

Questions? If you have any questions about your order or shipment, please contact us and we'll be happy to help.